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Department: Circulation

Position: Telephone Service Representative

Classification: Part Time Temporary

Basic Requirements:

  • Accurate light typing; 20 ø 25 wpm;
  • Computer skills (Windows preferred);
  • Ability to communicate effectively and courteously with all types of telephone callers;
  • Must be available for all Service Center hours including weekends (see below);
  • Experience with daily mail distribution preferred.

General Responsibilities:

  • Assist subscribers in starting and stopping home delivery;
  • Respond to complaints concerning newspaper delivery;
  • Enter data into computer system;
  • Daily mail distribution.

Service Center Hours:
Monday ø Friday 6:30am ø 9:30pm
Saturday 7:00am ø 1:00pm
Sunday 8:00am ø 1:00pm

Note: All of the essential functions of this position are not necessarily described in this posting.

How to apply: Qualified applicants should send a resume and cover letter to:

The Washington Post
Attn: HR/PTTR
1150 15th St., NW
Washington, DC 20071
Fax: (202) 912-3677

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