Position: Specialist

Classification: Full Time

Basic Requirements:

• Previous accounting, credit, collections, contract management or other financial experience is an asset;
• Commitment to excellence and professionalism in accounting and customer service;
• Knowledge of and/or the ability to quickly understand and interpret department policies and procedures, and explain such to internal and external customers;
• Ability to establish effective working relationships with all levels and types of management, personnel and customers; must be an accomplished negotiator with a sensitivity to public relations;
• Excellent oral and written communication skills;
• Self-starter, requiring minimum supervision and direction with past work experience evidencing good judgement, creativity and perseverance;
• Demonstrated ability to systemically analyze and solve problems;
• Ability to prioritize and process detailed, high volumes of paperwork in a timely, organized fashion;
• Client server and personal computer literacy (ABS, Excel, Word, Lotus Notes) preferred.

General Responsibilities:

• Meeting the companyÕs goals of strong financial performance and excellent customer service, according to annually set objectives and measurements;
• Maintaining confidentiality of company and customer information in both internal and external business dealings;
• Monitoring new accounts opened by Customer Service teams; auditing for errors adversely impacting our billing process and providing feedback to teams;
• Opening new and additional accounts as needed;
• Analyzing, balancing and conducting reconciliation on accounts;
• Answering billing questions from advertisers as needed;
• Monitoring delinquent advertising accounts and effecting collections of these accounts;
• Processing and approving credit applications, utilizing available resources including online access to web sites and other tools;
• Maintaining accurate and timely system notes of all discussions, agreements and transactions involving Post accounts;
• Assisting in testing new billing system;
• Reviewing of workflow process for improvement;
• Other projects and duties as assigned.

Note: All of the essential functions of this position are not necessarily described in this posting.

How to apply: Qualified applicants should send a resume and cover letter to:

The Washington Post
Attn: HR/ACCT
1150 15^th St., NW
Washington, DC 20071
Fax: (202) 912-3677

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